Anonymous
map-marker Pensacola, Florida

My recent orders

I am canceling any more orders of Vi-Shake. I have enough. Please DO NOT send me any more. May Wingate 8535 Turnberry court 32550
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User's recommendation: Try to actually talk to someone on the phone. This other got confusing and i began getting orders I didn’t want..gett

Jody H Zue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have 2 accounts by accident need to delete one

I need to talk to someone now!!! I have an account under jodybisme@***.com and a account under jodybreukers@***.com. I pay less with the jodybisme@***.com and receive more I really need this taken care of and your # is wrong!! This is really upsetting that I can't talk to a live person . Please contact me at 916914****
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Loss:
$116
Pros:
  • I lost 100lbs 10 years ago
Cons:
  • Can not speak to anyone
  • Can not delete one of my accounts

Preferred solution: I need to delete my most expensive account out of that 2 I have

Stephanie B Vtz

Ingredients

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Need to know what maltodextrin is made from. I have gained 10 lbs since using this and am extremely constipated
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Loss:
$150
Pros:
  • Tastes good
Cons:
  • Gained weight constipated

Preferred solution: Answers to ingredients and a refund

Sean J Agk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Taliparamba, Kerala

Online gift card not working

Like 6 months ago i bought a 100 visalus card and linked it to my phone. Yesterday i wnt to get my seizure meds ans they scanned my phone multiple times abd it didnt work at the very least i would like this to be resolved if you want me to continue to use your company
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Pros:
  • Convienent
Cons:
  • Not working

Preferred solution: Full refund

Jenna P Xgw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Tallahassee, Florida

Checking gift card balance impossible

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ViSalus - Checking gift card balance impossible
Can't find a working number or website to check the balance of my gift card. Visalus gift card & barcode/number has been in my GPay wallet for a long *** time and I don't know if it has any value left.
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Pros:
  • Said to be great weight-loss products and programs
Cons:
  • Being sued
  • No website no way to cobtact

Preferred solution: Id like to get my gift card balance finally. And if it's useless then I could use a product that would help me shed the fat I've accumulated over the pandemic. Was about 160 at my best weight and now, 3/4 years later o I am probably closer to 260 now.

User's recommendation: Don't get anyone a gift card they can't check or use it

vannah w

I can’t use my card

I have it on my online google wallet but cant scan or use it anywhere. Ive tried gas stations Walmart and target but everywhere has told me that they dont accept that payment
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Manchester, England

To order

I wanted to order Vi shape. My Vi ID is 346****.
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Kenwood Fzr

Up date my crecadit card to start receiving shake mix again. My customer ID is282_****

I need to update my method of payment and it is the worst company I deal with to get information or be able to talk to someone that can help.
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Anonymous
map-marker Redford, Michigan

ViShape

Hello im intersted in purchasing vishape protein bag the one that smells like a cake, are you still in buisness, please let me know khadijah beckman,
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Danae S Dhp

Want to cancel my account. Thought it was a one time Purchase

Trying to cancel. The number 248)764-**** is not answering
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Cons:
  • You cannot get ahold of them thru phone or email

Preferred solution: Cancel my account

User's recommendation: Maybe

Kathy C Ueh
map-marker Philadelphia, Pennsylvania

Inquire to a customer about several things

I want to TALK NOT TEXT OR EMAIL A REPRESENTATIVE
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Killeen, Texas

Website, login, and phone number not working....

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website changed, try to reset password three times with the new login they have..didnt work..called the customer service phone number showing online and is not in service....they suck. my last order was in October and now no way to be able to reorder
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Jane M Tld
map-marker New Port Richey, Florida

Cancel order

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There is NO WAY to reach customer service they don’t answer and neither do you. I want to simply cancel my order. I don’t even know if I have a login and when I try to recover one it goes t know me but you skip my every month a box of shakes. STOPPING this has been the most frustrating experience. Jane Mundy 6031 Fall River drive New Port Richey fl 34655 mundyjane8@***.com
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Loss:
$100
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous

My monthy order

I just want to order my omega 3 I've been taking them all along I want to order themev month doesnt seem that I can unless I order pruvit I dont want any pruvit at this time can we resolve this .
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Pros:
  • Has product i want
Cons:
  • You cannot get ahold of them thru phone or email
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Shelby, Ohio

Do not bother calling

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No one answers your calls, you get different numbers to call & again no one answers your calls. If you wish to cancel an auto ship YOU CAN NOT. My opinion DO NOT BOTHER.
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Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: CANCEL MY AUTO SHIP

Sonia F Qbg

Just canceled last week still being charged

Like i put, was canceled and they are still charging me. I do not want any more product from this company. Bunch of crooks. Whats the point of canceling if they still charge you? Charged $70.94. They don't answer their phone numbers or emails. Supposedly they only work weekdays. I want my money back and i sure as *** dont want any more product.
View full review
Loss:
$71
Cons:
  • Got charged after i canceled
  • Pyramid scheme
  • You cannot get ahold of them thru phone or email
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

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