ViSalus Cancellation Policy Review from New Iberia, Louisiana
New Reviewer
1 comment
I called and asked them to stop my orders. My son was shot so I was gone for a couple months.
I came home to 3 boxes sitting on my porch. I sent them back for a refund like was told. I received an email telling they wouldn't refund me. Im out over $300 and no product.
Its been almost a year. Family oriented my butt!
Reason of review: Order processing issue.
Location: New Iberia, Louisiana
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I have a very similar story, Paid for first month, they charged me twice in 15 days, sent my package to the wrong address then blamed me when they even verified the address I gave them was correct, then refused to refund my money. I had to call 4 times just to get the whole true story about what they did.
I said screw them and filed dispute with my bank to get my 560 dollars back. Worst customer service from Mindy or windy (I forget her name bc I was so frustrated that she just kept blaming me) that I have ever had in my life